A comprehensive security management program can include a number of elements not traditionally associated with the security industry. Strong policies, cultural surveys, team building programs, respectful communication skills, and accurate documentation of unaccepted behavior are all part of today's most effective security programs. David Hofstetter has worked closely with Michael G. McCourt Associates to deliver many of the programs mentioned above.

Sometimes, despite a client's best efforts, employees engage in unacceptable or dangerous behavior. At-Risk assessments can help an organization decide the best course of action for dealing with employees requiring discipline or termination. Forensic evaluations, behavior modification techniques and return-to-work policies are just a few of the services provided by our associate, Gerald Lewis, Ph.D., founder and president of Compass.

The enterprise-wide implementation of a comprehensive security program can be a daunting task, and calls for highly developed project management and organizational skills. Michael G. McCourt Associates has worked closely with AMS, Incorporated (Advanced Management Services, Incorporated) to bring projects in on budget, and on time!

Personal problems don't always remain personal...they sometimes spill over into the workplace, resulting in inappropriate behavior...and sometimes, workplace violence. It's essential for organizations to have an advocate in the form of an employee assistance program. Michael G. McCourt Associates has worked closely with KGA, Incorporated to mitigate the impact of personal problems in the workplace.

Find out more about our Organization Development Associates by reading below.

• David Hofstetter... David, a senior consultant for Michael G. McCourt Associates Inc., is the founder of JD ForthSette, a consulting company specializing in leadership, empowerment, human performance and personal improvement. His twenty-five years of management consulting makes him a requested associate in the areas of training and development, management consulting, employee and leadership coaching, organizational planning, strategic planning, and continuous improvement. His experience spans the hospitality, manufacturing, insurance, utility, health maintenance organization, and financial services industries. He has assisted companies including, Monster, Gillette, Nstar, Tufts Health Plan, BankBoston, John Hancock, State Street Bank, and Bank of Montreal. David is also an accomplished instructional designer and curriculum developer. He earned his Master's Degree in Industrial/Organizational Psychology from Capella University, and a Bachelor's degree in Business Management from Northeastern University.

• Gerald W. Lewis, Ph.D… Dr. Lewis is a licensed Clinical Psychologist and has been practicing in the Boston area since 1977. He was the Chief Psychologist at the Marlboro Hospital, in-patient psychiatric unit from 1977 through 1985 and as Team Leader, was responsible for coordinating the clinical treatment and behavioral management of half the patients on the unit. In 1985, he established a private practice and, as Co-Director, organized Mental Health Affiliates, a multidisciplinary group of mental health providers with two office locations. In 1986, he founded COMPASS, providing Employee Assistance Programs, management consultation, organizational development and employee training and education. In addition, COMPASS provides "At Risk" Assessment (Fitness for Duty Evaluations).

  Dr. Lewis is an international consultant/trainer who has addressed government agencies, treatment facilities, schools and private businesses on a wide range of work, behavioral health and organizational issues. Included are: the U.S. Postal Service, the U.S. Army, the Federal Aviation Administration, the Bank of Montreal, the Johns Hopkins University and Medical School, the City of Phoenix, AZ, the Panama Canal Commission and the Government of Barbados. He is also the Assistant Team Coordinator of the MASSPORT (Logan Airport) Trauma Response Team.

  He provides litigation consultation/expert testimony in involving workplace issues in the areas of: Post-Traumatic Stress Disorder (PTSD), sexual harassment, workplace violence, fitness for duty, negligent retention/termination, Americans with Disabilities, malpractice, depression, drugs and alcohol issues, etc.

  He has authored numerous articles and two books: Critical Incident Stress and Trauma in the Workplace (1994) and Workplace Hostility: Myth & Reality (co-author, 1998). Also, The "At-Risk" Assessment Protocol: A systemic approach to Fitness for Duty Evaluations (self-published, 2001). In addition, he contributed the chapter, "Violence at Work: Causes and Protection" in Workplace Psychopathology: Recognition and Adaptation, edited by Thomas, J. and Hersen, M. (to be published in 2004).

• AMS (Advanced Management Services, Incorporated)... AMS is a global leader in Project Management, Organization Development and Continuous Improvement solutions. They focus on these core competencies because of the critical role each plays in building world class organizations. Their services include practical consulting solutions using industry best practices and methodologies, instructor led and distance training options, prepackaged training materials, and much more...all developed and delivered by senior level experts with a commitment to client partnership and success. Some projects are simple...some not, and implementing or enhancing a fully integrated security technology system can be challenging. Michael G. McCourt Associates, Incorporated, in partnership with Advanced Management Services, Incorporated, can make your next system upgrade a professional and rewarding experience. Find out more about AMS, by visiting their web site at: www.amsconsulting.com.

• KGA, Incorporated... KGA is a Massachusetts based, human resources consulting firm that was founded in 1982. KGA's mission is to promote health and well-being at all levels of an organization. They strive to reduce the impact of stress on client companies and the individuals who work in them. Stress is one of the factors often associated with inappropriate behavior, or acts of violence in the workplace. KGA makes a positive difference in the lives of their clients by providing high quality, high-touch Employee Assistance Program (EAP) services and innovative training programs. KGA is small enough to be flexible, yet large enough to cover employees around the globe. They give employees the attention they deserve--anywhere, anytime. KGA and Michael G. McCourt Associates, Inc., have partnered on numerous occasions to address the unusual challenges of today's work environment. Find out more about KGA by visiting their web site at: www.kgreer.com.